Privacy Policy

1. Information We Collect

We collect and store the following types of personal information:

• Name
• Email address
• Phone number
• Physical address
• Website address
• ABN (Australian Business Number)
  
• IP address

Account passwords are securely stored and protected.


We do not store payment information directly; payment details are processed and stored by our third-party payment facilitator.

2. How We Use Your Information

We use your information to:

• Provide access to and operate the Okushon platform
• Communicate with you about your account and transactions
• Send you marketing communications and updates (which you can opt out of)
• Improve our services and user experience
• Protect our platform against fraud and abuse
• Comply with legal obligations
  

3. Use of Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, provide analytics, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

4. Third-Party Services

We use third-party service providers to:

• Process payments
• Provide analytics
• Manage customer relationships (CRM)

These providers may have access to certain information solely for the purpose of performing their functions on our behalf and are subject to contractual obligations to safeguard your data.


We do not disclose the names of these providers here to maintain operational flexibility.

5. User-Generated Content

If you upload content (such as ad creative) to our platform, you are responsible for ensuring that it does not contain personal information of third parties without their consent.

6. Data Storage and International Transfers

Your information is stored on secure servers, primarily hosted via Amazon Web Services (AWS). Given the global nature of our operations and cloud storage providers, your information may be transferred to, stored, or processed in countries outside of your country of residence.



We take reasonable steps to ensure that international data transfers comply with applicable privacy laws.

7. Data Sharing

We do not sell, trade, or rent your personal information to third parties.



We may disclose information only if required to do so by law or regulatory authorities.

8. Age Restrictions

Our services are intended for users who are at least 18 years of age. We do not knowingly collect information from individuals under 18.

9. Managing Your Information

You can access, update, or delete your personal information at any time through your account dashboard.



Requests for account deletion or data erasure can be initiated within the platform.

10. Data Retention

We retain your personal information for up to five (5) years after your last interaction with our platform unless a longer retention period is required by law.

You may request deletion at any time.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the platform support system.